NAPERVILLE, Ill.–(BUSINESS WIRE)–Contactless payments are the most significant payments’ trend to emerge from COVID-19. As clients increasingly demand expediency, assurances that stores are safe, and staff members will stay physically distant, more brick and mortar businesses turn to contactless payment systems.

Due to COVID-19 and medical staff stretched to the limit, hospital retail and foodservice revenues are plummeting. ARBA Retail Systems has responded to this challenge by partnering with clients to develop a series of technology solutions that address physical distancing and contactless operations within the workplace.

ARBA’s Self-Service Kiosks for hospital retail stores and cafeterias, contactless online ordering, and mobile web apps are reopening our clients’ revenue streams, which had almost dried out in early 2020.

Throughout 2020, ARBA has developed and introduced packaged APIs that can connect with mobile apps and enable our clients to offer app-based contactless payments. Unlike ARBA, POS technology firms that have not already invested in mobile technology cannot pivot to provide contactless payments from a mobile app or for pickup orders. Since ARBA has already built out architectures for mobile apps, we lead the charge in contactless payments through web applications.

Overall usage of contactless payments has risen to 150% in 2020, with hospital giftshops and cafeterias behind this exponential rise. Software technology firms like ARBA that adapted quickly to this new environment stand the best chance of mitigating the unpredictable period ahead. Even after the current social distancing concerns ease, research shows that contactless payment solutions will remain the consumers’ first choice.

About ARBA Retail Systems:

ARBA Retail Systems is a leading provider of enterprise-level point-of-sale technology solutions for the retail, healthcare, and foodservice industries with clients located across the United States and Canada.