SAN RAMON, Calif.–(BUSINESS WIRE)– #AI–Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, announced today that mobile virtual network operator TruConnect has successfully leveraged Five9 Agent Assist to realize tangible call handling improvements. Agent Assist’s AI-powered, automated notetaking and call transcription helped TruConnect shave 30 seconds off average call handle time (AHT) within three months, and the company expects an overall cost savings of 7.5%