TROY, Mich.–(BUSINESS WIRE)–Vehicle owners remain vastly loyal to their specific brands, in part due to the effects of pandemic lockdowns, according to the J.D. Power 2021 U.S. Automotive Brand Loyalty Study,SM released today. With many vehicle shoppers hesitant to venture out to showrooms, they often relied on their relationship with their current dealer. “The time period for this study traversed nationwide lockdowns, a recovery from the worst of the pandemic and the effect chip shortages ha