???–(BUSINESS WIRE)–(??????)–yellow.ai??????????(CX)?????,???????????700??????????C???????7,815?????????WestBridge Capital?Sapphire Ventures?Salesforce Ventures??,????(Lightspeed Venture Partners)??????????,??????????1.0215???? yellow.ai???????????????????(NLP)?????,???35?????????100????????????????,?????????????????????????????????????SalesForce?Shopify?Cisco?Avaya?Sharepoint?100????????? ???????,yellow.ai??????????1.3??????????,????????,????????????????IT????(ITSM)????????????????????,????