MEDFORD, Mass.–(BUSINESS WIRE)–Agero, whose leading B2B software and services enable auto manufacturers, insurers, fleets and others to support their customers at every stage of vehicle ownership, today announced CASE(TM), a powerful, fully configurable customer care platform designed specifically to serve the unique needs of the automotive industry. Built on expertise from the company’s 50 years of partnership with leading automotive OEMs, more than a decade of consumer affairs services and sup