[#item_full_content]
BARCELONA, Spain–(BUSINESS WIRE)– #digitalbanking–Latinia, a provider of real-time decisioning and communication technologies for financial institutions, today released a new industry perspective examining what it describes as a growing governance gap in banking: the management of critical customer communications associated with financial events. As banks continue investing in operational resilience, cybersecurity and digital transformation initiatives, fraud prevention and customer-facing communications have