BOULDER, Colo.–(BUSINESS WIRE)–Centro, a shared inbox and Salesforce connector in Slack, today announced its release of Email and SMS steps within Slack’s Workflow Builder. The steps allow sales and revenue teams to craft automated customer communications within Slack. The emails can be crafted and placed in a series so that no customer email or messaging is lost. If the customer doesn’t respond, predetermined reminders will be sent out. Any responses will be visible to the team in Slack, and