LOS ANGELES–(BUSINESS WIRE)–involve.ai, a customer intelligence platform, today announced the close of a $16 million Series A financing round led by Sapphire Ventures, with participation from existing investors Bonfire Ventures, Greycroft, Launch Capital, BDMI and new investors GTMfund, Fenwick, Gokul Rajaram, Stanford University and Michael Whitmire. In the growing subscription economy, customer retention is becoming the new growth engine, but Customer Success teams often have the least adva